Privacy policy
At WALQALUM, we are committed to safeguarding your privacy. We understand that your personal information is important, and we value your trust. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://walqalum.com ("Our Site"). By accessing or using Our Site, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of Our Site immediately. Please also review our [Cookie Policy], which forms an integral part of this agreement.
Scope of This Policy
This Privacy Policy applies exclusively to your use of Our Site. Please note that Our Site may contain links to third-party websites. WALQALUM is not responsible for the privacy practices or content of such external websites. We strongly recommend that you review their privacy policies before submitting any personal information.
What Data We Collect
Our Websites
This policy covers the following websites
- walqalum.com
- any associated subdomains
We may collect the following information when you interact with our website forms:
- Full Name
- Job Title
- Company/Organization Name
- Email Address
- Phone Number
This information is typically collected through “Contact Us” and “Demo Request” forms. Additionally, we may use cookies as detailed in our Cookie Policy.
Job Applicantion
When you apply for a position at WALQALUM, we collect personal data such as:
- CV details including education and employment history
- Contact information
- Other information voluntarily submitted
We ensure transparency regarding what information is collected and why. Consent is always obtained where required by applicable employment laws.
How We Use Your Data
We collect and process personal data based on lawful grounds, including contractual necessity, consent, and legitimate business interests. We use your information for purposes such as:
- Managing and maintaining your account
- Granting access to Our Site and services
- Fulfilling contractual obligations
- Responding to enquiries and support requests
- Customizing and improving user experience
- Sending email communications you have subscribed to
- Conducting website usage analysis for performance enhancement
We do not engage in unsolicited marketing and take proactive measures to ensure compliance with relevant data protection regulations, including the General Data Protection Regulation (GDPR).
You may withdraw consent or request data deletion at any time by contacting us using the details provided below.
Data Retention
We retain personal data only for as long as necessary. Typically:
- Contact form submissions are retained for 2 years
- Job applicant data:
- Unsuccessful candidates: retained for 8 months after decision, for potential future roles.
- Successful candidates: data becomes part of the employee record.
Retention durations may be adjusted to comply with legal or regulatory requirements.
Data Sharing
WALQALUM treats your personal data with strict confidentiality. However, we may share it in the following cases:
- Within our corporate group to support service delivery and account management
- With third-party providers assisting with services such as payment processing, marketing, hosting, or analytics
- With legal or regulatory bodies where required by law or in response to legal proceedings
All third parties are contractually obliged to handle your data securely and in accordance with legal requirements. We may share aggregated, anonymized data (non-personally identifiable) for statistical and business purposes.
Business Transfers
In the event WALQALUM undergoes a business transition (e.g., merger, acquisition, or asset sale), personal data relevant to the transferred portion of the business may be included in the transfer. Any successor organization will be bound by this Privacy Policy.
External Links
Our Site may include links to third-party websites. WALQALUM is not responsible for the data practices of these websites. We advise users to read the privacy policies of any external sites visited through our links.
Your Rights
As a data subject under the GDPR (where applicable), you have the following rights:
- Right to be informed about how we use your data
- Right of access to the data we hold about you
- Right to rectification of incorrect or incomplete data
- Right to erasure (“the right to be forgotten”)
- Right to restrict processing of your data
- Right to data portability
- Right to object to processing in certain contexts
- Rights related to automated decision-making and profiling
You may exercise your rights by contacting:
Data Protection Officer
Phone: +971 547448002
Email: [email protected]
Post: 336, M Tower, G3, Johar Town, Lahore, Pakistan
We aim to respond within one calendar month of receiving your request
Controlling Your Data
You can choose how we use your personal data, especially for marketing:
- Opt out via unsubscribe links in our emails
- Register with national preference services such as TPS, CTPS, or MPS (UK only)
Note: Opting out may limit some features and communication.
Access to Your Data
You are entitled to request access to your personal data. WALQALUM will provide a copy of your data free of charge in accordance with GDPR guidelines.
Limiting Information Sharing
You can use our site without submitting any personal information. However, some features may be unavailable unless you provide data voluntarily. You may also manage cookie preferences. For more information, see our [Cookie Policy].
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or our operations. Any updates will be published on this page. Continued use of Our Site after such changes implies acceptance of the revised terms. We recommend reviewing this page regularly to stay informed.